Incidence Response in Relation to Security Standards Operations Procedure Using an organized approach to address, as well as manage a computer incident or a security breach is known as incident response. The objective is to be able to handle the situation in a manner that can limit the damage incurred and, at the same time, reduce recovery time and costs. In specific terms, the incident response includes a policy that defines the component of what an incident is and a step procedure to be observed when an incident occurs. The composition of an organization’s incident response is the computer incident team, security, IT staff, representatives from the legal, human resources and public relations departments. SANS (SysAdmin, Audit, Network and Security) Institute, a world-class security operations center, have offered these steps to handle incidents in an effective way, based on their numerous encounters with incident cases.
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Knowing that there is always a possibility of a security breach or computer incident, an organization must first prepare how to address this by educating its users and IT staff on the importance of an updated security measures and, at the same time, training them how to respond to computer and network security incidents properly and quickly.
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It is also imperative to create an incident response team who will take proper action on an incident, so that their task is to determine first if an incident constitutes one and act on it. If the team finds out that the incident is a security incident, they can contact CERT (Computer Emergency Response Team) Coordination center, which can track the internet security activity and has current information on viruses and worms. The team, therefore, determines how far the problem has spread and contains them by disconnecting all affected systems and devices to prevent further damage. Then the team verifies the origin of the incident, so that the root cause and all traces of malicious code are removed. The team, afterwards, restore the data and software from the clean, backup files, ensuring there are no remaining vulnerabilities, as well as monitoring the systems for signs of a recurrence. The team evaluates on the incident and how it was handled and make recommendations as basis for future response and for preventing recurrence. Creating an incident response team in the organization is effective if the IT staff can qualify and fill in the role of incident responders and security operations center analysts. For big corporations, security measures are of prime importance such that some corporations would rather outsource from reputed security service providers or contract incident specialists. In most organizations, it is a mix team up of their in-house incident team in collaboration with an outsourced security analysts. What is most fundamental is for the organization to provide the right, standard training to the in-house incident response team through a security provider whose service is of global standards.